Each patient's experience at our practice is important to us. As we strive to
provide the highest level of care, we value feedback on all aspects of the patient experience. This
MedicalGPS patient experience survey measures patient satisfaction from the time the appointment was
made to the time the patient spent with the provider.
Visit Preparation: Measures how courteous, respectful and friendly the clinical
staff was during the patient's visit.
Provider Listened: Measures how carefully the provider listens to the needs of each and every patient.
Office Wait Time: Measures how satisfied the patient was with wait time during
Patient Recommendation: Measures how likely the patient is to recommend this
practice to family and friends.
Caitlin is a nurse practitioner at Spine Surgery Associates located on Gunbarrel Rd. Prior to obtaining her NP degree, she has been a Registered Nurse, specializing in orthopedics and spine since 2009. Caitlin received her bachelor's in Nursing from Western Governors University and master's degree in Nursing through East Tennessee State University. Caitlin is a member of the American Nurses Association (ANA). In her free time, she enjoys spending time with her family and her dog.